Updated on May 29, 2024

A separate and secure workspace for each client

UserBit is designed for multi-client workflow
UserBit is designed for multi-client workflow

Overview

With UserBit, you can create dedicated workspaces for each client, enabling clear separation of data and responsibilities. This not only enhances data privacy but also allows you to maintain a structured and organized approach to managing multiple clients and projects.

What are the key features of a workspace on UserBit?

1. Separate, Secure and Private

Each workspace operates independently, guaranteeing that your clients' sensitive information is protected. The isolated environments prevent any cross-contamination of data, providing peace of mind for both you and your clients. Learn more about our security policies here.

2. Customizable

Tailor each workspace to meet the specific needs of your client projects. Customize workspace configuration, permissions, and branding to align with your client's workflow.

3. Unique Team Assignments

Assign a unique team to each workspace, ensuring that the right people have access to the right projects. This feature enhances collaboration and keeps teams focused on their specific client tasks.

Each workspace includes a state-of-the-art repository that supports organizing, analyzing and delivering qualitative research with ease.

5. Specialized UX Tools

Leverage specialized UX tools within each workspace to conduct detailed research and create deliverables. These tools include:

  • Persona Creation: Develop detailed user personas to understand and target your audience effectively.
  • Journey Maps: Map out user journeys to identify pain points and opportunities for improvement.
  • User Flow Maps: Create user flow diagrams to visualize and optimize the user experience.
  • Card Sort Studies: Conduct card sorting studies to improve information architecture and usability.

6. Independent Billing Management

Manage billing for each workspace separately. This allows you to configure a workspace capacity independently with its own payment method without affecting other workspaces.

7. Unlimited Collaboration

On UserBit, we have no constraints on collaboration. You can invite your entire team and your client's entire organization to collaborate within a workspace. With unlimited collaborators, you can work together in real-time, share insights, and keep everyone aligned without limitations.

8. Client Portal Integration

Provide your clients with access to their dedicated portal. Client portal enables clients to view research findings, interact with deliverables, and stay informed without needing to navigate a new platform.

UserBit's workspaces are designed to streamline your workflow, enhance collaboration, and ensure that each client's data is handled with the highest level of security. By leveraging workspaces, you can deliver exceptional service to your clients while maintaining an organized and efficient approach to your research projects.