Customer & User Journey Maps
Improve your customers' experience by identifying the design opportunities in their journey as they accomplish their goals in your feature or app.
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Features
Phases and action steps
Create high level phases that span over multiple action steps.
Add action details in text lane that allows for rich text formatting.
Storyboard
Upload images or insert them directly from web links. Give depth to every action with the storyboard lane.
Add repository insights
Add insights from your research repository directly as evidence
Emotional graph
Visualize your customer's emotion at each step with the experience lane
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UX/Human Factors Engineer, BD
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Senior UX Designer
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Senior Manager of User Experience and Research
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UI/UX Designer, Phunware, Inc
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Experience Designer, DIJGTAL
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