Built by researchers, for researchers

Our company

UserBit was launched in Feb 2019 from an apartment in Brooklyn, NY. Even though it has now been adopted by companies all around the world, we are still completely and proudly bootstrapped.

UserBit is not just a research repository, or a UX toolkit, or a reporting tool. It is all of that and more. It is a way for researchers and product people to understand their customers and make the right decisions.

UserBit Workstation
UserBit Mission

Our mission

We built UserBit for one reason - make analyzing qualitative data easy so that research becomes part of every product development cycle. Once we created a platform that could do that, we had to share it with the rest of the world.

Founder's Promise

Akshay Anand

In my career, I've worked with UX teams at companies of all sizes. My teams (just like yours), often struggled with the same research pain-points:

  • How do we organize research data and deliverables?
  • How do we apply research methods across multiple data sources to see the big picture?
  • How do we share our findings with our stakeholders and teammates?

To solve for the above, you either have to piece together a number of generic services, or deal with overly complicated academic tools. Even if you do endup finding something promising, it turns out to be prohibitively expensive.

You deserve better.

You deserve a platform that is specifically made to cater to UX research workflow. You deserve a product where the value you get back is many folds the cost. And above all, you deserve a dedicated team that speaks your language and understands your needs. You deserve UserBit.

As UserBit's founder, it is my promise to you that I will work hard everyday to make sure it meets all your expectations and more. UserBit is not just a job for me, it's my mission and I plan on running it for many years. This is why UserBit is completely bootstrapped — we have no debt and only one boss that sets product direction - You.

If you have any concerns or questions about UserBit, email me anytime at akshay@userbit.com.

— Akshay Anand
Founder, UserBit

Why our customers love us.

Brittany Williams
Brittany Williams
UX/Human Factors Engineer, BD
UserBit has been pivotal in standardizing and operationalizing my research and design process. UserBit has allowed me to complete quick and efficient analysis of rich but text-heavy qualitative data, where great insights are sometimes difficult to extract. UserBit is a must-have tool for UX researchers.
Alyssa Atkins
Alyssa Atkins
Founder and CEO, Lilia
UserBIt has been a game-changer for us -- it solves EXACTLY the problem we had. It organizes and gives structure to our user research so that we can quickly and confidently act on it.
Emily Kern
Emily Kern
UI/UX Designer, Phunware, Inc
UserBit is the first app that has everything I need for UX Planning! It helps me stay organized by creating and storing all my interviews, personas, and sitemaps in one place. Not only does UserBit help me stay organized, it also allows me to track key insights and synthesize data! It saves me so much time (and stress) and allows me to focus on the work at hand.
Zahirul Islam
Zahirul Islam
Experience Designer, DIJGTAL
UserBit is an excellent tool for generating quantifiable insights from qualitative research. It enables us to be very efficient and effective in synthesising the data within a short time frame. The developers are also very collaborative - we have never come across a team more responsive. We look forward to continuing to work with them.
Jonathan Wolf
Jonathan Wolf
Product Designer, Devbridge Group
UserBit has streamlined our UX discovery process and lead us to valuable insights we may not have found otherwise. It is an essential tool in our workflow now and will continue to be for a long time.
Logan Hirsch
Logan Hirsch
VP, Barclays
UserBit has the tools and guidance that I've been searching for. It has enabled me to be more organized and structured around my UX research which has resulted in better insights than ever before.