Journey maps now include a dedicated Icon lane, letting you visually represent preferences, actions, or choices using icons only.

Icons help make journey maps easier to scan, more expressive, and faster to interpret — without adding extra text.

Highlights:

• Choose from a range of 1000+ icons
• Quickly communicate interests and behaviors
• Create cleaner storytelling with simple visual cues without cluttering your journey maps.

Journey map icon lane UI

Try it today!